J: What ages were the girls?
B: They were between eight and thirteen, and we felt the older
girls were being terrible examples for the younger girls. We tried
to figure out a positive way to help them understand how important
it is to respect adults and to treat an adult like a human being.
We decided to pull all these kids together for a team meeting.
I started the meeting by reading part of our training manual
on our staff policies about respecting one another. Then I said,
"Girls, it's a requirement for people who work at Tricks
to respect you, the students. In return, we think the students
should respect the coaches. I wanted to show you this and talk
about it. Then I want you to come up with a solution to change
what is happening."
So they talked about it. It took a while to get them to finally
let their guard down and say, "Well, we're mad that Christine's
not here. We like her so much. We don't think the substitute can
be as good."
I said, "Well, okay, what are we going to do about it?
We're a team and we should treat people with respect. I'm going
to leave it up to you to figure it out. I'll be here to listen
to you. I'm curious what solutions you'll come up with."
One of the older ones took the lead, and said, "Well,
it would probably hurt my feelings too if we did what we did to
Sabina, but we're just mad that Christine's not here." I
said, "Well, I understand that, but she's going to have a
baby. It's really important that you give Sabina a chance because
she is very good, too."
They said, "Okay, we understand."
I added, "Someday, you guys will probably work at Tricks,
too, and I'm so happy you understand how we work, because it'll
make you even better employees." That made them feel like,
"Whoa...we are important and we can work this out because
some day we'll be adults and we'll treat people with respect."
So it took that one time and I guess they felt empowered because
they made a decision to treat Sabina with respect.
J: So they were feeling hurt by losing their beloved coach.
Without realizing what they were doing, they were getting even
by hurting Sabina, an innocent bystander. Sometimes we don't understand
that when kids use hurtful behavior, it's because they feel hurt.
And sometimes they don't understand what they feel hurt about.
They felt abandoned by Christine, even though she didn't mean
to abandon them, but they still felt hurt. You gave them a chance
to explore their feelings, and they were able to acknowledge them.
Then you empowered them by turning the problem over to them and
having faith in them that they could work it out. What a great
example.
B: It worked miracles.
J: Can you give me another example?
V: We had a team that wanted to compete. We had a meeting with
their parents and outlined our philosophy. We explained that we
use the Positive Discipline approach to gymnastics, which is totally
different from what they see in many other programs. So many other
gyms teach by belittling and by intimidation. They use negative
reinforcement in their attempts to motivate improvement. We refuse
to do that.
Then we ran into a problem. We weren't sure how to motivate
the kids to do their best in competition without using traditional
methods.
B. It's not in my nature to be mean to children, but at this
point our team was not very motivated. I was at my wit's end.
I called a team meeting and said, "You know I can't treat
you disrespectfully like some coaches do, but we have a goal to
perform our best. I need your help to figure out how we're all
going to do this together. Some coaches in other gyms are mean
to their kids: they yell at them, they can't go on family vacations,
they can't go to school functions, they can't do anything else
but be in the gym. I just don't believe in that. The problem is
that we all have the same goal because we're all competing against
each other. Will you figure out what I can do and say to motivate
you that feels good to me and to you?"
J: What did they come up with?
B: They wanted to be respected. They didn't want to be yelled
at, but they decided it was okay if I gave them assignments and
they would do them. I said, "Okay, if I tell you you're going
to do ten flip-flops on the beam, then you're going to do ten
flip-flops on the beam, right?" They said, "Yes, we'll
agree to do what you ask and you won't have to yell at us."
So first they agreed to do what I asked them to do.
J: There's something so powerful about involving them respectfully.
B: When we had that team meeting, it totally changed the feeling
of our relationship. I wasn't the dominant coach who was trying
to push. It was so nice to say, "I'm not going to push you
in that direction, I'm going to stand at the goal and you come
with me. We'll do this together."
V. Once we gave them the responsibility and took the responsibility
off us, they had a different attitude about all of it.
J: It's just so simple and so powerful. As soon as the kids
feel listened to and taken seriously... it's a powerful thing.
Can you tell me any other ways you think the staff uses Positive
Discipline? How do they apply what they read?
B: The biggest difference is that they understand that misbehaving
children are not just doing it because they're bratty. There's
a reason why they are misbehaving. So I think they can look past
the behavior and into the cause.
I had a child who is usually an angel come in the other day
and start oing obnoxious things. I thought, "Oh, my gosh,
your mother had her baby, didn't she?" It helps the staff
understand things like that. It gives them more depth and more
options about why children are misbehaving.
We steer clear of punishment. Sometimes new people will come
in "those who haven't read Positive Discipline yetand they're
frustrated. They give more time outs and the kids don't cooperate.
Once they read Positive Discipline and understand our philosophy,
everything changes."
One thing we do for the staff is called "See the Positive."
I think our generation was raised with a lot of 'don'ts' don't
touch that, don't go by the fire, don't do this. I think the human
brain doesn't comprehend the word 'don't' when it's placed in
front of a verb. So, if you say, "Don't fall off the beam",
all the brain hears is "Fall off the beam." You can
say the same thing in a positive way. "Stay on the beam."
We have a whole list of things like that. Our staff learns to
flip those kinds of sentences around to take out the "don't"
and find a positive way to teach. That causes a big change.
V: One of the most difficult things I could see about applying
the Positive Discipline approach to gymnastics was the family
meeting. I wondered how we could incorporate that into the gymnastic
structure because we've got kids changing classes and we've got
new people coming in all the time.
Another obstacle is that we only see most of the children once
a week. If we say something at the end of class about how to behave
or even congratulate them on how they behaved today, we won't
see them for another seven days.
We found it works out best to have a little group meeting before
class begins, right after warm ups, to reinforce a particular
issue. We get the kids involved in solving problems whenever they
come up. We have a compacted little family meeting before class.
J: Anything else?
B: Yes. We have a big thing at the gym about making mistakes.
One week is called "I Can" week. We put a balance beam
on a hill. It is low, but for three-year-olds it's quite a challenge.
The teachers will get on at the bottom and say, "I think
I can, I think I can," and then we'll fall off. Then we turn
to the kids and say, "Is it okay to fall off?" They
say "No." We say, "Yes...please fall off. We want
you to fall off. That's the only way you learn to stay on."
Then we'll go back to the bottom and make it almost all the way
to the top and ask again, "Is it okay to fall off."
They laugh and say, "Yes, it's okay to fall off." They
learn that mistakes are wonderful opportunities to learn.
J: It warms my heart to know that so many children have the
opportunity for the encouragement and life skills they experience
and learn at Tricks Gym. It is obvious to me that Positive Discipline
is, as you said in the beginning, simply a reflection of your
wonderful philosophy about kids.
Thank you Vern and Barbara Jo Taylor, for reaching and teaching
so many children and their parents.
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